Frequently Asked Questions
Full answers to questions about kan88
This page answers the questions players most commonly ask about how to claim bonuses, make deposits and withdrawals, place football bets and play games.
This page covers the questions players most commonly ask — from the moment they decide to start playing on the kan88 platform through to making a withdrawal. How to claim a bonus, how to deposit, how to withdraw, how to place sports bets — you'll find answers to all of those here. Keep reading to find what you need, and if you still have questions, reach out to us anytime via 24/7 Live Chat.
Bonuses and Promotions
The welcome bonus is available once per account. You can only receive it when you open an account at kan88 and make your very first deposit. Accounts opened with a different name, bank account or device may be treated as a violation of the bonus policy and the bonus may be blocked. There may be ongoing promotions for second, third and subsequent deposits — check the promotions page for details.
When you make your first deposit at kan88, the welcome bonus is credited automatically. It is a 100% first deposit bonus — up to 200,000 Ks. For example, if you deposit 20,000 Ks, you receive a 20,000 Ks bonus, giving you a balance of 40,000 Ks. To withdraw the bonus, you must wager the bonus amount 10 times — meaning a 20,000 Ks bonus requires 200,000 Ks worth of bets to be placed. No promo code is needed; the bonus is awarded instantly upon deposit.
Bonuses may expire if the wagering requirement is not met within a set period. This varies depending on each bonus's terms and conditions. You should play soon after receiving a bonus. To find out when a bonus expires, check via Live Chat.
The Wagering Requirement means you must place bets totalling 10 times the bonus amount. For example — if you receive a 200,000 Ks bonus, you must play through 2,000,000 Ks worth of bets before you can withdraw the remaining bonus as real money. This is bonus amount × 10 — not deposit amount × 10. Wagering can be completed through slots and live casino games.
Slots and live casino games (Baccarat, Roulette, Dragon Tiger, Shan Koe Mee) count toward wagering calculations. Whether football or sports betting counts toward wagering is stated in the terms and conditions available at the time you receive the bonus. If you are unsure, ask via Live Chat.
Withdrawal
At kan88, funds arrive within 15 minutes to 2 hours of submitting a withdrawal request. This timeframe may vary during server downtime, but transfers typically complete within that window. If your withdrawal is taking longer than expected, contact the support team immediately via Live Chat.
The minimum withdrawal amount at kan88 is 10,000 Ks. Amounts below this cannot be withdrawn. Enter the correct amount in the withdrawal form and select the payment method registered to your account.
No. At kan88, withdrawals can only be sent to a KBZPay, Wave Money, AYA Pay, or CB Pay account registered in the player's own name. Transfers to third-party accounts or accounts under a different name will be declined. This is to protect financial security and prevent incorrect payments.
Winnings earned while playing with a bonus can only be withdrawn after the wagering requirement is fully met. The player must complete wagering of 10 times the bonus amount before submitting a withdrawal request. If a withdrawal is requested before wagering is complete, the remaining bonus balance may be forfeited. Your original deposit amount, however, can be withdrawn at any time.
Sports Betting
Yes. kan88 includes In-Play (Live Betting), allowing you to place additional bets while a match is in progress. Odds change as the match develops, so make decisions carefully. Live Betting does not allow extra time, so you need to decide quickly.
Odds show how much you can win back on your stake. For example — if you bet 10,000 Ks on Team A at odds of 1.85 and Team A wins, you receive 18,500 Ks back. Handicap is a system that gives the weaker team a goal advantage — for example, if Team B has a -0.5 Handicap, Team B must win by at least 1 goal for the bet to win.
Yes. kan88 covers EPL (English Premier League) and MNL (Myanmar National League) matches, so Myanmar players can bet on their favourite football games. UEFA Champions League, FIFA World Cup, and other competitions are also included, and available matches will change with each ongoing season.
After a match officially ends, the result is verified and winnings are added to your account balance within a few minutes. If a match is cancelled or suspended for an extended period, it is handled according to the betting policy. Results cannot be changed — only cancellations before kick-off are possible.
Yes. An Accumulator Bet (maung) means combining two or more match results into a single bet. When all matches win, all odds are multiplied together for a higher payout — but if even one match loses, the entire stake is lost. Plan carefully when placing accumulator bets.
Deposit
The minimum deposit amount is 10,000 Ks. This applies across all payment methods — KBZPay, Wave Money, AYA Pay, and CB Pay. If you deposit below this amount, it will not be credited to your account and may be refunded.
kan88 charges no deposit fees. The full amount you deposit is reflected in your account. However, the payment platform itself (e.g. KBZPay or Wave Money) may charge their own service fees, so you should check their policy.
Log in to kan88 and open the deposit menu. Select KBZPay as your payment method and enter the amount you want to deposit. Send the money via your KBZPay app to the phone number or QR code provided. After payment, send the deposit proof (screenshot) to our support team — it will be reflected in your account within a few minutes.
The payment methods currently available at kan88 are KBZPay, Wave Money, AYA Pay, and CB Pay. All of these support both deposits and withdrawals, available 24 hours a day. The minimum deposit amount is 10,000 Ks, which is the same across all methods.
Log in to your kan88 account and select Wave Money as your deposit method. Enter the amount you want to send, then transfer the money to the number provided via the Wave Money app. Share your payment confirmation (Transaction ID) — it will appear in your account shortly. If your deposit does not show up, you can contact us via Live Chat.
Need more help?
If you can't find the answer to your question in this FAQ, our support team is available 24 hours a day to assist you. You can get a quick response in Burmese through Live Chat.
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